Home - هيثم الجنيد

.

Driving digital transformation through technology, strategy, and smart execution.
With 12+ years of experience building IT departments, leading ERP projects, and delivering infrastructure excellence across enterprises in Saudi Arabia.

About Me

Building Technology With Vision — And Solving Problems With Precision.

Over a decade of experience

I’m an IT leader with over a decade of experience transforming operations, leading ERP implementations, managing infrastructure, and driving business efficiency.
My career spans retail, e-commerce, healthcare, construction, and government consulting — where I developed a reputation for solving complex problems with clarity and speed.

I specialize in building IT systems from the ground up, optimizing IT budgets, creating policies, and leading cross-functional teams to achieve measurable impact.

When I’m not architecting IT systems, I’m exploring new technologies, building digital products, and expanding my skills across development, cybersecurity, and smart solutions.

Experiences

UI/UX Design

Designing clean, modern, and user-friendly interfaces that improve digital experience and increase customer engagement.

SEO

Creating SEO-optimized websites, landing pages, and marketing automations that drive traffic and boost conversions.

Web Development

Fast, secure, and scalable websites and systems using modern technologies including HTML, CSS, JavaScript, PHP, Python, and SQL.

ERP Implementation & Management

Implementing and managing complete ERP systems, including workflow design, modules configuration, integrations, data migration, and aligning the system with business processes and regulatory requirements.

ISO Compliance & IT Governance

Building IT frameworks aligned with ISO 27001, PDPL, NCA ECC, and cybersecurity standards. Creating policies, procedures, KPIs, access controls, and risk management plans to ensure full regulatory alignment.

IT Infrastructure & Digital Transformation

Designing and leading infrastructure projects, including networks, servers, cloud systems, cybersecurity controls, and IT modernization for high-growth companies.

Business Process Automation

Digitizing manual workflows, implementing HR systems, automating approval cycles, and transforming operations to increase speed and accuracy.

Web Development & Systems Integration

Developing secure and scalable websites, portals, and internal systems. Connecting APIs, payment gateways, insurance aggregators, HRMS, ERP, and external platforms (Elm, Najm…etc).

IT Strategy & Department Setup

Building IT departments from scratch — structure, governance, SLAs, KPIs, policies, hiring standards, documentation, and long-term technology roadmaps.

Working Process

I follow a structured and efficient process that ensures clarity, quality, and successful delivery — from planning to execution and optimization.

Work Experience

Over a decade of experience

2024-Present

IT Consultant – Tech Make

advise organizations on using information technology to meet business objectives. This involves analyzing a client’s current IT systems, diagnosing issues, and proposing, designing, and implementing solutions to improve efficiency & performance

2024-Present

Head of IT – Gulf Insurance

Built and led the IT Department from the ground up, establishing the full technology foundation. Developed IT strategies, governance frameworks, and operational structures aligned with business goals and ISO standards.

2024-Present

Head of Head – Rwad Altaheel

Established and led the IT function for a rapidly growing organization, developing complete technology governance, operational workflows, and digital infrastructure to support business expansion and organizational maturity.

2024-Present

2021-2022

IT Manager – Nana App

Built IT department structure including procedures, SLAs, and KPIs. Successfully reduced annual IT spending by 750K SAR. Led infrastructure projects for 20+ dark stores. Managed hardware lifecycle, licensing, reporting, and IT asset optimization.

2021-2022

2020-2022

IT Specialist – Tanatel

Reduced support tickets by 45% through documentation and internal knowledge base. Developed the e-commerce website, payment gateways, SEO, UI/UX. Supported 40+ showrooms and optimized ERP processes and operational workflows.

2020-2022

2018-2020

IT Executive – Aster Sanad Hospital

Delivered digital content, landing pages, and SEO campaigns. Supported marketing with analytics and data reports. Managed web updates and coordinated marketing technology operations.

2018-2020

2014-2018

Network Administrator — MOI

Implemented firewall rules, multi-WAN setup, fail-over, Active Directory, VoIP systems, and CCTV. Managed user permissions and system performance.

2014-2018

2012-2014

IT Support – Sheta & Saif

Implemented firewall rules, multi-WAN setup, fail-over, Active Directory, VoIP systems, and CCTV. Managed user permissions and system performance.

2012-2014

My Portfolio

Click the Project for Details

No posts found.

My Brands

My Companies

Construction & Contracting
Officially Certified & Classified Contractor
Grade 6 (Saudi Contractors Classification)

Non-profit organization
Money or property given for a specific purpose Earn investment income by investing the donated capital

Data Future - IT as a Service for limited budget companies, IT Department out-source

Have a project in mind?

Always open to discussing IT solutions, ERP systems, infrastructure upgrades, and digital development.